I'm so sorry you are having some issues using the Simple Spell Casting System eKit.
If you haven't already seen it, Ash has posted a video on the download page with full instructions on how to download and use the product.
Please check your email inbox for your order link. If you don't find it there, please look in your spam or junk folder.
Once you find the download link, please click on it, and then click the "play" button to watch the video tutorial on the page.
This video tutorial should really help!
If you can't find your download link, or you are still having problems downloading/installing, please click any support link on this page to open a support ticket and include the following information:
1. Either your order number or email address.
2. The exact type of computer you are using.
3. The course component(s) you are having problems with.
4. The EXACT details of your problems and any error messages you are receiving.
We'll send a special download link (and instructions) just for you. :)